Submit a Support Ticket

We have a dedicated support team and system to help manage, update, escalate and resolve any problems you face with your purchased items.

Simply fill in the contact form on this page with the details of the issue or problems you are facing. The more detailed – the better! After you have completed the form just hit send!

    We also have an online chat system and dedicated phone lines which you can use to get in touch with us about any issues you face with our products & services during working hours.


    Chat & Phone Support – Weekdays 8.30 – 17.30

    Online Chat
    Click the chat icon in the bottom right-hand corner of any webpage

    Support Numbers
    +260 96 092-9382 | +260 21 137-4798

    Once we receive your support request, we automatically open a ticket dedicated to your enquiry.

    Our support team will get in touch with you to help resolve your issue.